Start of validity: 12-Mar-2024
Last updated: 12-Mar-2024

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The following services are included in our offers/prices:

– Rich breakfast buffet (from 07.30 to 10.30) with products from the holiday region and a selection of gluten-free specialities
– Afternoon tea in the Canorta (from 15.30 to 17.30)
– Grander water in the room and in the FidazerHof spa
– Free use of the FidazerHof spa, incl. tea à discretion
– All rooms are non-smoking rooms
– Free WLAN (during the day), cable internet in the room
– E-charging station for our hotel guests
– Free travel on the specially marked Flims Laax Falera regional bus
– VAT and service
– Exclusive visitor’s tax (CHF 5.00 per person/overnight stay; children up to 16 years do not pay visitor’s tax)

Extra bed for children: (for two full-paying guests in a double room)

– CHF 20.00 per child/overnight stay up to 5 years
– CHF 45.00 per child/overnight stay from 6 to 16 years

Small animals / dogs:

– CHF 25.00 per pet/overnight stay (without food)
– We ask you not to let your pet in the bed, on the sofa or on the chairs!
(We charge at least CHF 30.00 for additional cleaning in the event of any soiling)

Cancellation conditions:

– Booked hotel services can be cancelled free of charge up to 21 days before the day of arrival.
– For cancellations up to 15 days before arrival we charge 60% of the package price, for later cancellations 80%.
In the event of early departure, we also charge 80% of the package price for the hotel services not used.

Restaurant opening hours:

Daily from 08:00 to 23:00. (Please note our seasonal closing days!)

Half board:

– CHF 55.00 surcharge per person/overnight stay
– FidazerHof 5-course choice menu in the evening
– Only on advance reservation (24 hours) for the entire stay, also applies to cancellation

Children’s half board:

– CHF 28.00 surcharge per child/overnight stay up to 12 years
– from the children’s menu or a selection from the FidazerHof selection menu

Ayurvedic full board (vegetarian) in the Canorta:

– CHF 63.00 surcharge per person/overnight stay
– Breakfast from the rich breakfast buffet, with Ayurvedic corner (from 07.30 am)
– Lunch, with dessert, soup/starter and main course, tea or Fidazer GranderWater (hot/cold)
– Dinner, with soup and light rice/vegetable dish, tea or Fidaz GranderWater (hot/cold)
– Only by prior arrangement (24 hours) for the entire stay, also applies to cancellation

Privacy Policy

Thank you for your interest in our Hotel FidazerHof.
The protection of your personal data is very important to us as a hotelier. That is why we attach great importance to this topic.
Below we would like to inform you how we collect, carefully process and securely store your personal data in connection with our website www.fidazerhof.ch.
The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is

Martina & Jiri Tomis

Your rights as a data subject

You can exercise the following rights at any time using the contact details provided for our data protection officer

Information about your data stored by us and its processing
Correction of incorrect personal data
Deletion of your data stored by us
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations
Objection to the processing of your data by us
Data portability, provided you have consented to the data processing or have concluded a contract with us

If you have given us your consent, you can revoke it at any time with effect for the future.
You can contact the supervisory authority responsible for you at any time with a complaint.

Purposes of data processing by the controller and third parties

We process your personal data only for the purposes stated in this privacy policy. Your personal data will not be transferred to third parties.
We only pass on your personal data to third parties if

You have given your express consent to this.
the processing is necessary for the fulfilment of a contract with you
the processing is necessary to fulfil a legal obligation.
the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in your data not being passed on

Newsletter

On the basis of your express consent, we will regularly send you our newsletter or comparable information by e-mail to the e-mail address you have provided. To receive the newsletter, it is sufficient to provide your e-mail address. When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail about circumstances relevant to the service or registration (e.g. changes to the newsletter offer or technical circumstances). We require a valid e-mail address for effective registration. We use the ‘double opt-in’ procedure to check that a registration is actually made by the owner of an e-mail address. For this purpose, we log the subscription to the newsletter, the sending of a confirmation e-mail and the receipt of the reply requested. No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your wish to do so via the contact option provided at the end of this data protection notice.

Contact form

If you contact us with questions of any kind by e-mail or contact form, you give us your voluntary consent for the purpose of establishing contact. This requires you to provide a valid e-mail address. This is used to allocate the enquiry and subsequently answer it. The provision of further data is optional. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc (hereinafter: Google). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The purpose of the data processing is to analyse the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further associated services are then to be provided. The processing is based on the legitimate interest of the website operator.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link.
Browser add-on to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en

Use of script libraries (Google Web Fonts)

We use script libraries and font libraries such as Google Webfonts (https://www.google.com/webfonts/) on this website to display our content correctly and graphically appealing across browsers. Google web fonts are transferred to the cache of your browser to avoid multiple loading. If the browser does not support Google web fonts or prevents access, content is displayed in a standard font.
Calling up script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible – although it is currently unclear whether and for what purposes – that operators of such libraries collect data.
The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Use of Google Maps

This website uses Google Maps API to visualise geographical information. When Google Maps is used, Google also collects, processes and utilises data about the use of the map functions by visitors. You can find more information about data processing by Google in the Google data protection information. You can also change your personal data protection settings there in the data protection centre. Detailed instructions on managing your own data in connection with Google products can be found here.

Social plugins

We offer you the option of using so-called ‘social media buttons’ on our website. To protect your data, we use the ‘Shariff’ solution for implementation. This means that these buttons are only integrated on the website as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic, you will be redirected to the services of the respective provider. Only then will your data be sent to the respective provider. If you do not click on the graphic, there will be no exchange between you and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the corresponding providers. You can find more information about the Shariff solution here: https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have integrated the social media buttons of the following companies on our website

• Facebook
• Instagram

Changes to our privacy policy

We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions for the data protection officer

If you have any questions about data protection, please send us an e-mail at info@fidazerhof.ch or contact the person responsible for data protection in our hotel directly: 081 920 90 10

The best of tradition and modernity, interwoven into an Ayurveda wellness hotel of timeless elegance. This is how the Hotel FidazerHof presents itself to those seeking relaxation as well as active, sporty visitors.
The restaurant at the Hotel FidazerHof offers regional and seasonal dishes and surprises culinary guests around the clock every day.

Guests have been spoilt at the Hotel FidazerHof since 1909 and always with success. Let the FidazerHof convince you too.

Your FidazerHof voucher:

True to the motto “Happy is he who makes happy”, you can give your loved ones great pleasure with the FidazerHof voucher. The vouchers can be ordered individually, for treatments, hotel rooms or for the FidazerHof restaurant. It is the ideal gift for birthdays, Christmas or if you just want to give someone a treat in between.

You can conveniently request a gift voucher via our contact form and receive it by post after a few days.

You are welcome to call us for information or questions.

Tel: 081 920 90 10
Email: info@fidazerhof.ch